Integration

Think of Extreme Form as a pipeline that gathers information through a Web form and feeds the data into all your existing enterprise databases and applications, including your CRM, Help desk, Call center, and HR systems. The versatility and compatibility of our software centralizes and optimizes your business processes.

Extreme Form’s seamless integration into your business workflow revolves around its comprehensive library of Application Programming Interfaces (APIs). These APIs basically take the existing information in your databases and deploy Web forms to collect new information that updates those databases. The process goes as follows:

It all starts at Step 1 with an event or time trigger that you can customize. In Step 2, Extreme Form’s API draws any relevant customer or employee data from your native databases and pre-populates that data into the form you design in Step 3.

In step 4, you deploy your form via email or the Internet and the customer or employee responds. Extreme Form takes those responses and creates a report. Finally, in Step 5, the API takes the new customer data from the form responses and replenishes your native databases and applications.

Leveraging the power of API, organizations can bypass rigid application infrastructure and break down complicated business transactions into individual components. This enables an easy transfer of designated data among applications so that you can access, redirect, and repurpose virtually any data instance on the fly.

But while integration sounds easy in theory, can you really do it without overtaxing your resources? Extreme Form uses pre-written APIs and we can work with you get you up and running quickly and easily.

Want to learn more?

Contact a sales representative by phone at 781-849-8118 or by email at sales@worldapp.com.